Google Pixel Box
Google is extending its Preferred Care service beyond the United States and Canada to include the UK and Japan, just in time for the launch of the Pixel 9. This move is set to offer enhanced protection and support for Pixel and Fitbit devices in these new markets. With Preferred Care, users can ensure their devices are covered for accidental damage, mechanical issues, and more, providing peace of mind and comprehensive service options.
Preferred Care Overview
What is Preferred Care?
Preferred Care is an extended protection plan offered by Google for Pixel and Fitbit devices. It provides users with coverage for accidental damage, such as drops, liquid spills, and cracks, as well as mechanical or electrical breakdowns after the original warranty expires. This plan ensures that users receive prompt service and repairs, enhancing the overall ownership experience.
Coverage Details
- Accidental Damage: The plan covers up to 2 accidental damage incidents within any rolling 12-month period. This includes damage from drops, liquid spills, and cracks. Claims are processed based on the date of the first repair or replacement.
- Mechanical and Electrical Breakdowns: Coverage extends to breakdowns that occur after Google’s warranty period has ended, as long as the device remains enrolled in the Preferred Care plan.
- Repair and Replacement: Devices requiring replacement will be shipped the next business day. Screen-only repairs are available at walk-in locations in the US and Canada for $29, while other service fees vary, with the Pixel 8 Pro costing $129 for non-screen repairs.
Subscription Options and Availability
Payment Plans
Preferred Care can be purchased either as a one-time payment or as a monthly subscription. For instance, a two-year Preferred Care plan for the Pixel 8 Pro costs $249 USD upfront or $12 per month. This flexible payment structure allows users to choose the option that best fits their budget and needs.
Eligibility and Purchase
The Preferred Care plan must be purchased within 30 days of buying a device from the Google Store. For those purchasing from other retailers, eligibility can be checked on the Preferred Care eligibility page. This ensures that users can seamlessly add protection to their new devices, regardless of where they purchase them.
Supported Devices
Google Pixel Devices
Preferred Care is available for a wide range of Google Pixel devices, including:
- Pixel 8a
- Pixel 8
- Pixel 8 Pro
- Pixel Watch 2
- Pixel Tablet
- Pixel 7a
- Pixel Fold
- Pixel 7
- Pixel 7 Pro
- Pixel 6
- Pixel 6 Pro
- Pixel 6a
- Pixel 5a
Fitbit Devices
The plan also covers several Fitbit devices, such as:
- Fitbit Ace LTE
- Fitbit Ace 3
- Fitbit Sense 2
- Fitbit Versa 4
- Fitbit Charge 6
- Fitbit Luxe
- Fitbit Inspire 3
Additional Coverage in the UK
Worry-Free Replacements
In the UK, Preferred Care offers an enhanced plan that includes coverage for loss and theft, in addition to accidental damage and mechanical breakdowns. This upgraded plan allows for up to 3 claims for loss or theft within a rolling 12-month period, providing users with added security and peace of mind.
Summary
The expansion of Google’s Preferred Care service to the UK and Japan represents a significant enhancement in device protection for Pixel and Fitbit users. With comprehensive coverage options, flexible payment plans, and an extensive list of supported devices, Preferred Care offers users reliable support and peace of mind. Whether you’re in the UK, Japan, or elsewhere, Google’s Preferred Care ensures that your devices are protected against unforeseen issues, keeping them in top condition for years to come.
This detailed overview of Google’s Preferred Care service highlights the key features and benefits of the plan, ensuring that users are well-informed about their protection options.
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